Cancellations and Returns
We try our best to offer you a hassle-free returns experience.
- 10 days of delivery time for your returns.
- No charges for returns including replacements and pickups.
- The entire amount paid by you including shipping and gift wrapping charges are transferred to your account when you need a refund.
- You're a t-base-ian. In most cases, we intend to replace your product at the time of pick up.
- Just in case we are not able to do that, we ensure that the replacement is sent as soon as we receive the item.
- In the rare scenario where a pickup cannot be done in certain areas, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.
- We want your satisfaction. In case a Replacement is not available, we shall refund the amount for the same.
There are certain scenarios where it is difficult for us to support returns.
- Return request should be within 10 days of delivery.
- Nothing should be missing at the time of return! Not even our price tags, labels, original packing, freebies and accessories.
- Defective/damaged products are neither liked by you or us. Return the product as delivered.
Just in case you change your mind.
You can cancel your order online before the shipment. Your entire order amount will be refunded. In case the item you have ordered has been shipped but not delivered, you may still cancel the order online. Your refund will be processed once we receive the originally ordered item back from the courier. Keep in mind that an order cannot be cancelled once the item has been delivered.
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